Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, and account preferences when you create an account
• Contact Information: Information you provide when contacting us for support or inquiries
• Payment Information: Billing information processed securely through Stripe for pre-orders and purchases
• Communication Data: Messages, feedback, and correspondence with our support team

Device and Usage Data

When you use the Haptic Harmony Ring and our services, we may collect:

• Device Information: Hardware model, firmware version, battery status, and device health metrics
• Usage Patterns: Anonymized gesture patterns, haptic preferences, and interaction data
• Performance Data: App crashes, error logs, and performance metrics to improve our services
• Location Data: Only when explicitly enabled for specific features, and always with your consent

Website and Analytics Data

• Web Analytics: Page views, session duration, and navigation patterns (anonymized)
• Technical Information: IP address, browser type, device type, and operating system
• Cookies: Essential cookies for functionality and optional analytics cookies (with consent)

2. How We Use Your Information

3. Data Sharing and Disclosure

• Service Providers: Trusted third parties who help us operate our services (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: Any other sharing will be done only with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit and at rest is encrypted using AES-256 and TLS 1.3
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Security assessments and vulnerability testing
• Data Minimization: We collect only the data necessary for our services

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

6. Data Retention

We retain your information only as long as necessary:

• Account Data: Until account deletion or 3 years of inactivity
• Usage Data: Anonymized after 12 months, deleted after 24 months
• Support Communications: 2 years for quality assurance
• Legal Requirements: As required by applicable law

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for data transfers
• Certification schemes and codes of conduct

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing in-app notifications

10. Contact Us